Privacy Policy

Last updated: March 31, 2025

This Privacy Policy explains how Old Fortune ("we," "us," "our") collects, uses, and protects your personal data when you use our website. https://www.oldfortune.com placing orders or contacting us (collectively, the "Services").

We process personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Please read this policy carefully.

Policy updates
We reserve the right to update this Privacy Policy to reflect changes in our practices, legal requirements, or operational activities. Any changes will be posted on this page with the current date.

How we collect and use personal data
To provide and improve our Services, we collect personal data from various sources. We use this data to fulfill orders, communicate with customers, comply with legal obligations, and ensure the security of our services.

What data we collect

User-provided data
When using our Services, you may provide us with:
First and last name
Email address
Phone number
Delivery and billing address
Payment information (securely processed by payment operators)
Order and purchase history information
Messages sent to customer support

Automatically collected data
While browsing the site, we may automatically collect:
IP address
Device and browser information
Data about visited pages and interactions
Information from cookies

Data from third parties
We may receive limited data from:
payment operators
courier and logistics companies
analytics and marketing providers
Shopify platforms

These entities receive only the data necessary to provide their services.

How we use data
We use personal data for the following purposes:
fulfilling and delivering orders
processing payments
communicating regarding orders, returns, and inquiries
providing customer support
improving the operation of the site and Services
conducting marketing activities (in accordance with legal regulations)
preventing abuse and enhancing security
fulfilling legal obligations

Cookies
Our website uses cookies and similar technologies to ensure the proper functioning of the site, analyze traffic, and improve the user experience.

Users can manage cookie settings in their browser. Disabling cookies may affect website functionality.

Data sharing
We share personal data only to the extent necessary to provide the Services, including:
to service providers supporting our operations
to payment operators
to courier companies
to analytical and marketing tools
to public authorities if required by law

We do not sell personal data.

Third parties
Our website may contain links to external sites. We are not responsible for their content or privacy policies. We recommend reviewing their policies before providing any data.

Children's data
Our Services are not intended for persons under 18 years of age. We do not knowingly collect data from children. If such data is obtained, please contact us for its removal.

Data security and storage
We apply appropriate technical and organizational measures to protect personal data. Although no system is completely secure, we take steps to safeguard data against unauthorized access.

We store data only for the period necessary to:
order fulfillment
fulfillment of legal and accounting obligations
dispute resolution and contract enforcement

User rights
According to GDPR regulations, the user has the right to:
access to your data
data rectification
data deletion
restriction of processing
objection to processing
data portability
withdrawal of consent

To exercise your rights, please contact us by email. We may request identity verification.

The user also has the right to file a complaint with the supervisory authority (UODO).

Data transfer outside the EU
In some cases, data may be processed outside the European Economic Area. In such situations, we apply appropriate safeguards in accordance with legal regulations.

Contact information

Website name: https://www.oldfortune.com

Company name: Brightwear

Company address:
Kalf 196
1509 BC Zaandam
Netherlands

Warehouse address:
80-298 Gdańsk
Poland

Email address: info@old-fortune.pl
Phone number: +31 636468864

KVK Number (Dutch Chamber of Commerce): 67243053

VAT Number (Netherlands): NL002381707B61

 

Customer service hours:
Monday – Friday: 9:00 AM – 5:00 PM (CET)

We strive to respond to all inquiries within 1–2 business days.